Complaints about insurance (especially claims that are not honoured) are very common. These involved for example, motor vehicle owners being forced to buy non-motor insurance (such as personal accident) as a prerequisite for obtaining or renewing motor insurance cover, delay in issuing policies or payment of claims and also rejections due to non-disclosure of material facts.
To avoid discovering only when you you make a claim that it isn’t covered, after especially paying your premiums for years, take some commonsense steps:
1. Make sure you have a copy of the policy
2. Read it carefully, and read between the lines. Do this as soon as possible after you receive the policy
3. Make sure it states clearly who the insurance company is and how long the insurance for
4. Make sure you understand what is covered and under what circumstances cover is excluded
5. If you’re doubtful, don’t be shy to ask
6. If the policy is not up to your expectations, or if there is any area of the policy you wish to have amended, or you wish to reject the policy outrights, inform the insurance company in writing within 15 days after the receipt of the policy. (It is a good idea to acknowledge receipt of your policy in writing). Obtain documented acknowledgment from the company of your objection, e.g. a company stamp and signature, or send your objection in by AR registered post.
7. Renew the policy promptly when it is due, and make sure the value is up to date - get valuations of special items.
8. If you make a claim, comply with any conditions - for example, notify the company promptly.
Source: Consumer Association of Penang
8 Comments
yg penting,make sure your policy is in force.
nasib saya kurang baik, accident while my policy lapse.
also..please don’t insured below market!…if anything happen to your car such as kena curi or total lost accident..the insurance company only covered 80% from sum insured…
pernah jadi kat member.keta kena curi then insurance tak cover 100%.dah lah keta hilang,loan balance about 10k dia kena setel…sian…sian…
owch.. teruk ke accident tu?
byk benda yang tak disangka berlaku…
maklumat yang bermanfaat ni
accident boleh tahan teruk gak. nie gambar motor sebelum and selepas accident. (http://www.arejae.com/myweblog/wachaaaaa.html)
saya sendiri, sib baik patah jari kaki jer.Alhamdulillah. tapi jobless ler lebey kurang 2 bulan.sebab kebetulan masa accident tuh,lusa tuh nak kena report duty company baru.
Alhamdulillah website saya kembali pulih. Ada ke insuran untuk website?
erm….banyak aspek perlu di ambil kira terutama bagi risiko2 yang akan dihadapi pada masa hadapan….
risiko2 yang dihadapi perlu disesuaikan dengan produk yang ada dipasaran dan di sesuaikan dengan kemampuan pembayar(insured)…
untuk membuat pengiraan dan penghitungan dari segi risiko, kemampuan (affordability) dan produk saya mempunyai cara pengiraan yang spesifik…
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